Cadence SMS Text Messaging

Have more conversations by sending follow up text messages. Cadence SMS allows you to automatically trigger text messages after phones calls or as the next step in the cadence. Cadences save you time and help you connect with your customers through their chosen communication channel.

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Numbers Don’t Lie

98% of texts get seen by the recipient.

When you consider almost all emails go straight to the trash and don’t get opened, it’s no wonder text messaging has become such a critical component of outbound. Pairing up SMS and phone calls bring you the best chances of connecting with your ideal customers for increased callbacks, replies, and conversions.

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AutoReach’s Cadence SMS Features

  • Message Templates
    Create customized message templates that use dynamic fields straight from your CRM or contact record. Share templates across your whole team.

  • Ease of Use
    Quickly plug in an existing message template into a cadence. AutoReach will automatically send the message when that cadence step is reached.

  • CRM Integrations
    By integrating into the world’s leading CRMs like Salesforce, Hubspot, Zoho, and Dynamics, we ensure your reps can onboard quickly without a huge change in workflow.

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What is a Cadence?

A cadence is a sequence of phone call or text message steps that occur over a period of time. Here is a general example of how a cadence could work.

Cadence Example

Ready to get started?

If your sales team, outbound contact center, or call center team dials a high number of phone numbers every day, then a power dialer combined with cadence SMS is one of the most powerful automation tools you can have.

If you’ve heard enough, schedule a demo below!

If you’re still not convinced, we’ve partnered with the best telephony providers out there and have deep integrations with all the major CRMs. If you’re using your own CRM, we have APIs that can streamline the connection between your CRM, call center software, and AutoReach.

Contact us to get pricing

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Frequently Asked Questions (FAQs)

What is “Cadence Texting” or “Cadence SMS”?

When you send an SMS or text message as part of a cadence, this is referred to as “Cadence SMS”. This is typically done using automation and through a cloud based texting platform.

Does the message come from my phone number?

Yes it does. That way a response gets routed right to you.

Do contacts need to reach certain enrollment criteria?

If someone had opted-in to receive messages from you, then you are able to send them text messages.

Can I use your system with Chrome?

We recommend that you use Chrome as your browser of choice.

How do notifications work?

You will receive text notifications in your inbox and you can respond directly to the customer.

What are best practices to for cadences?

Use list segmentation to bucket your contacts into similar personas. Create a multi-step and multi-channel cadence (phone call and sms). Execute each step on time for best results.

Can I send Emojis?

Of course you can 😉

Will AutoReach replace my phone system?

AutoReach supplements your existing phone system through our integrations with leading telephony providers.

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Professional

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    Automated Dialing in Salesforce or by CSV (Power, Preview, and Blended modes)

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    Scheduled Callbacks

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    Reporting in Salesforce or by CSV export

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    DNC List Management

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    Voicemail Drop

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    24/5 Email Support

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Standard

  • All items in the Professional Plan

  • AutoReach CRM

  • Unlimited Custom Fields

  • CSV Visual Importer

  • Dynamic and Static Lists

  • Skills-based routing

  • Cadences

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  • 24/5 support via email or chat

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Enterprise

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    All items in the Standard Plan

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    Pre-built CRM integrations and Open APIs

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    Dashboards and Leaderboards

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    Teams

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    SMS

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    DNC.com Integration

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    Dedicated Customer Success Manager

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    24/7/365 support via email, chat or phone

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