Broadcast SMS, also known as mass text messaging, is the process of sending a text message to a large number of recipients simultaneously.
The process is simple. Create your list, write your message, and hit send.
Example use cases for broadcast SMS include sending appointment reminders to patients, notifying customers of exclusive promotions, providing campus-wide updates to university students, sending out-of-office text alerts to employees, and providing quick and efficient customer service updates.
Connect with your customers through the channels they prefer. By implementing broadcast SMS, you will build stronger digital relationships, increase customer satisfaction, and improve overall engagement with your brand.
98% of texts get seen by the recipient.
When you consider almost all emails go straight to the trash and don’t get opened, it’s no wonder text messaging has become such a critical component of outbound. Pairing up SMS and phone calls bring you the best chances of connecting with your ideal customers for increased callbacks, replies, and conversions.
Create customized message templates that use dynamic fields straight from your CRM or contact record. Share templates across your whole team.
Schedule your message to be delivered anytime in the future. This allows you to test and optimize different delivery times to get the best results possible.
By integrating into the world’s leading CRMs like Salesforce, Hubspot, Zoho, and Dynamics, we help you connect and engage with your audience.
Check out all our broadcast SMS features
Broadcast messaging is the process of sending a message to a large contact list. As long as the recipient consents to receiving a text broadcast, similar to how they would sign up for a company’s marketing newsletter, the message will end up in their inbox like any other text.
That depends on the rate you have set up with your telephony provider.
If someone had opted-in to receive messages from you, then you are able to send them text messages.
Group texts are all sent and received within the same message chain. Individuals in a group text can read all of the messages sent to each person, while an SMS broadcast starts separate message chains between your company and each individual. Nobody can see what’s been said except you and the recipient.
You will receive text notifications in your inbox and you can respond directly to the customer.
Of course you can 😉
AutoReach supplements your existing phone system through our integrations with leading telephony providers.
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